You can configure Central to send e-mail to network administrators when a fault is detected in the device. You can create separate profiles for each administrator and assign them to devices so that whenever the device has a fault, an e-mail is sent to the technician concerned.

To create an email alert profile, follow the steps given below:

From the Central web client, go to Admin-> Notification Profiles.
Click Add New option against Email Alerts.
Type the profile name.
Type valid To and From Email addresses.
Select the Mail Format.
Select the required alarm variables that you would like to see in the subject and body of the email alert.
Click on Save button.

Associate Notification Profiles to multiple devices

From the Central web client, go to Admin-> Notification Profiles.
Click Associate to devices link on the top right.
Select the Profile and click Next.
Select the fault criteria for which you need to be notified. For instance, if you want to be notified of threshold violation, select 'Threshold rule is violated'. Click Next.
Select a device group.
Assign to all devices in the category:
1. Select the device category for which you want to associate the notification profile.
2. Click Next.
Manually group devices:
1. Click Next.
2. Select the Site.
3. Select the devices for which you want to associate the notification profile from the left box and move to the right.
4. Click on Finish.

The profile is associated to all the servers. A notification is sent every time a threshold is violated.

Associate Notification Profile to multiple devices using Quick Configuration Wizard

From the Central web client, go to Admin-> Quick Configuration Wizard.
Select Assign a notification profile to several devices option and click on Next.
Follow the steps 3 to 5 (mentioned above) of Associate Notification profile to multiple devices.

Associate Notification Profile to a single device

From the Central web client, go to the device snapshot page.
Click on Notification Profile tab.
Click on Click here link or Add Profile button (which ever is displayed).
Select a Notification Profile and click Next.
Select the fault criteria for which you need to be notified.
Click Save.

Note: Primary and secondary SMTP server settings can be provided in the Mail Server Settings page in the Central web client. Whenever a new email profile is created, the values of the primary SMTP server and the authentication details are retrieved from the Mail Server settings. Refer to Configuring Mail Server Settings for steps to enter the details. If the SMTP server is not available while sending e-mail, secondary mail server is used to send the mail automatically.

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