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Configuring SMS AlertsYou can configure OpManager DE's Central to send SMS to network administrators
whenever a fault is detected in the device across probes. You can create separate
profiles for each administrator and assign them to devices so that
whenever a device has trouble, depending on the trouble, SMS is sent to
the technician concerned.
OpManager DE supports email-based SMS alerts and modem-based SMS alerts.
Modem-based SMS Alerts To create a modem-based SMS notification profile, here are the steps:
- Configure SMS Server Settings.
- From the Central web client, go to Admin-> Notification Profiles.
- Under Modem-based SMS column, click Add New. Note: If the SMS Server Setting is not configured, then the web client will be directed to SMS Server Settings page.
- Type the Profile Name.
- Type the Mobile number.
- Select the required alarm variables. The selected variables will be seen in the sms alert received.
- Click Save.
Refer to the support modems list to use this notification profile.
Email-based SMS Alerts To create an email-based SMS notification profile, follow the steps given below:
- Configure the Mail Server Settings if you haven't configured yet.
- From the Central web client, go to Admin-> Notification Profiles.
- From Email-based SMS column, click Add New.
- Enter the Profile Name.
- Type valid To and From Email Addresses.
- Select the required alarm variables that you would like to see in the sms alert.
- Click Save.
Associate the profile to the required devices. This triggers alerts when faults occur.
Note: Primary and secondary SMTP server settings
can be provided in the Mail Server Settings page in the Central web client. Whenever
a new SMS profile is created, the values of the primary SMTP server and
the authentication details will be considered from the Mail Server
settings. Refer to Configuring Mail Server Settings
for steps to enter the details. If the SMTP server is not available
while sending e-mail, secondary mail server will be used to send the
mail automatically.
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